Question 1

How long does shipping take?

Accepted Answer

Because we partner with global fulfillment centers to source specialized gear, standard delivery typically takes 3-5 business days but can take up to 8 to 14 business days. You will receive tracking information as soon as your order ships out.

Question 2

How do I track my order?

Accepted Answer

Once your items are dispatched, an automated confirmation email containing your tracking number and a direct tracking link will be sent straight to your inbox so you can monitor delivery in real time.

Question 3

Are KOVA accessories compatible with standard desk setups?

Accepted Answer

Yes. Every piece in our collection is universally sized and engineered to integrate seamlessly with standard desk depths, multi-monitor configurations, and mainstream gaming or streaming hardware.

Question 4

What is your return policy?

Accepted Answer

We stand by the quality and aesthetic of our curation. If you are not completely satisfied with your purchase, we offer a hassle-free 30-day money-back guarantee. Contact our support team to start a return.

Question 5

What if my item arrives damaged or defective?

Accepted Answer

If your item is damaged in transit, please send a quick photo to our support team within 48 hours of delivery, and we will issue a free replacement immediately.

Support Center

General FAQs

How long does shipping take?

How do I track my order?

Are KOVA accessories compatible with standard desk setups?

What is your return policy?

What if my item arrives damaged or defective?

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